State of the Industry Innovation in Retail

Incisiv’s 2024 “State of the Industry: Innovation in Retail” presents key findings and analysis from a study of 138 US & Canada retailers and 100 LATAM retailers. Some key themes in this year’s findings
include:

• Broadening innovation perspectives beyond industry standards.
• The impact of AI and other technological advancements on retail innovation.
• Leadership’s role in fostering a culture of innovation.

This report is particularly useful for those involved in developing an organization’s innovation strategy, introducing new products and services to enhance customer satisfaction and drive growth, or keeping abreast of the evolving landscape of retail technology and innovation strategies.