State of service
State of service What You’ll Find in This Report For the fifth edition of our “State of Service” report, Salesforce Research surveyed 8,050 customer service professionals to determine: How service […]
State of service What You’ll Find in This Report For the fifth edition of our “State of Service” report, Salesforce Research surveyed 8,050 customer service professionals to determine: How service […]
Thinking Differently About Supply Chain Planning The Case for Concurrency At Kinaxis, we devote our time to the innovative technologies, processes and methods to help our customers and partners navigate […]
Building a solid foundation for S&OP What worked in the past may not be the best path forward. Sales and operations planning (S&OP) has long been the backbone of many […]
Strategic Planning Guide Storytelling takes strategy from idea to action Fit organizations — those that perform well in any market condition — distinguish themselves in part because they are great […]
Drive Successful Digital Growth With Data and Analytics Why should organizations use data as an asset to drive market differentiation and growth? Today, business success and digital initiatives are fueled […]
Understanding the challenges of multi-cloud connectivity According to Flexera’s 2021 State of the Cloud report, over 92% of enterprises now have a multi-cloud strategy, and while IT may not be […]
Cloud Network EvolutionAddressing the Pitfalls of the Public Internet Rapid Data Growth Requires New Ways to be Flexible and Secure Businesses across industries have realised the value that data-driven strategies […]
Stories from the Other Side:How 7 Organizations Made Work-from-Anywhere Work for Everyone The Rise of the Distributed Workforce In response to the events of 2020, many organizations successfully spun up […]
Could your business benefit from a global payments API? An API (Application Programming Interface) allows different digital platforms to interact with each other. Working in the background, an API can […]
Currency Conversion and the Hidden Costs of Global Trade Every day, businesses send hundreds of billions of dollars in payments through the global banking system. But many organizations fail to […]